Customer Tasks and Responsibilities while operating SAP S/4HANA Cloud

Today, companies are switching to digital modes of work since the pandemic times. To cater to the growing demands for digitizing one’s workflows and hiring more remote workers, the HR teams need a more flexible solution that helps them to manage their employees seamlessly without meeting them physically.

This is when the concept of cloud ERP comes into play, ensuring better team collaboration and digitalization of the work environment. So, if you are planning to switch to a cloud ERP system to handle your day-to-day operations faster and more efficiently, welcome to the SAP S/4 HANA Cloud system.

However, you have certain roles and responsibilities towards your software to ensure that your cloud ERP system complies with your business missions and goals. You need an efficient system that works seamlessly and caters to the growing needs of your teams. Unless you visualize the broader picture and act accordingly, it would be difficult for you and your teams to meet your expectations and desired outcomes.

Why should you opt for SAP S/4HANA Cloud?

SAP S/4 HANA Cloud is a fully featured ERP system that runs on the in-memory database of SAP HANA. The solution enables users to access their business data virtually and in real-time while also saving time in searching for the right data.

SAP S/4 HANA Cloud allows organizations to adopt new business models and harmonize their internal and external operations using automation and AI’s prediction power. In addition, you can consult professional SAP implementation companies to ensure a faster and more accurate integration process while switching to or adopting SAP’s cloud systems.

SAP S/4 HANA Cloud is considered a complete SaaS version of the SAP S/4 HANA enterprise resource planning software. In addition, it comes with in-built intelligent technologies, such as artificial intelligence, advanced analytics, and machine learning. In short, SAP S/4 HANA Cloud is a complete suite of core business applications that run on the cloud and allows users to access their data faster at any time and anywhere.

Businesses should opt for an efficient cloud ERP system like SAP S/4 HANA Cloud because it can offer the same or even better functionalities than an on-premise ERP application at lower upfront costs. That’s because the computing resources associated with a cloud ERP solution are leased monthly rather than requiring users to purchase them and bear the expenses for hosting and maintaining them on-premises.

According to a global ERP survey, 64% of businesses today use SaaS, and 21% use Cloud ERP systems to digitize their vital operations. Only the rest, 15%, is still relying on the on-premise ERP software. This proves how the SaaS and cloud-based ERP industry is growing quickly.

Tasks and Responsibilities while Operating SAP S/4HANA Cloud

To improve the performance of your SAP S/4 HANA Cloud ERP system, you need to perform the following responsibilities and tasks.

Focus on Agile Deployments

Agile practices in software development and deployment is a simple testing process that enables you to identify your requirements and determine their solutions to improve your existing systems. In addition, SAP S/4HANA Cloud and other modular Cloud-based ERP systems are usually implemented in short incremental cycles. As a result, you can automate some repetitive tasks and speed up the implementation and deployment procedures.

Train Your Teams

Since you would need to work on a new cloud environment, you need to train all your team members and make them aware of the functions and interfaces of your cloud systems. The success of any business application lies in how well a team can manage the day-to-day operations with ease using this new platform. You can join the SAP Learning Hub program to define specific user roles and accomplish certain tasks using SAP’s cloud ERP solutions.

Monitor Your Performance and Track Your Outcomes

After integrating your cloud ERP solution, you need to constantly monitor the outcomes and how well your team can adapt to this new virtual environment. After implementing a cloud ERP system, you also need to keep track of your process consistency, workflows, and data throughout. You can automate your recurring monitoring tasks to reduce costs and save time.

Adopt to Changes and Be Resilient

We are in a fast-paced, dynamic world and a highly competitive market, so modern-day companies should have the ability to adapt to changes. During the incremental changes when integrating SAP’s cloud ERP solutions, the company and its teams are under constant changes.

You need to be open to new possibilities and make unique strategies to stay ahead of the crowd. Try new processes and technologies like process automation, machine learning, IoT, advanced analytics, and others to make way for successful software deployment and adoption.

Customization is Key

Gone are those days when businesses used to rely on the fixed set of protocols and rules offered by the traditional ERP software applications. This is a world of customizations, and organizations need to take advantage of that. Ensure that you are implementing more customized solutions that would be tailored to your specific needs and goals.

Thanks to SAP S/4 HANA Cloud, it allows numerous customizations along with standardized business solutions. For instance, you can add custom fields, objects, and codes within your ERP system and integrate other crucial business applications.

Perform Regression Testing

Regression testing is another software testing process that helps identify whether any changes made in an existing application or code are not affecting the overall performance and functionality of the system. Since most of your existing business applications are integrated within the SAP S/4 HANA Cloud ERP solution, they are tested automatically using the inbuilt testing and automation tools.

However, in some cases, you may also need to implement a manual regression testing tool for better outcomes and make more informed decisions. In addition, you may also need different automation testing tools like Intelligent RPA or SAP Intelligent Robotic Process Automation while processing stretching across two or more software programs.

Final Words

To conclude, it’s a good thing to plan and make the right strategies to make your business more futuristic. You surely need to keep track of your networks, operating databases, software logistics, and servers. However, you also have certain responsibilities towards your SAP S/4 HANA Cloud ERP system to gain better results in the long term.