Construction Product Manufacturer Achieves 75% Performance Improvement with SAP AMS

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Overview

In 1980, the company started in the UAE with the goal of distributing HVAC utility products in the Middle East. Now, it’s a leading provider serving various industries in the MENA region, including HVAC, MEP, Civil Construction, Infrastructure, Aluminum, Glass, Marine, Commercial, Residential, and Industrial projects. The Group has grown its trading and customer base in GCC, India, Southeast Asia, the Americas, Australia, New Zealand, and Africa.

However, the company opted to integrate SAP AMS into its system to enhance its operational efficiency.

Industry

Engineering & construction

Region

United Arab Emirates

company size

5,000+ employees

Business challenges

  • Limited expertise in large migrations and planned technology among internal resources.
  • Absence of data traceability during client refreshment periods.
  • Lack of process documentation availability.
  • Suboptimal system performance, resulting in prolonged retrieval times for crucial business information.
  • Challenges with insufficient internal skills for large migrations and the planned technology.
  • Inadequate data traceability during client refreshment periods and a lack of available process documentation contribute to suboptimal system performance and delayed retrieval of critical business information.

Innovative solutions

Being a trusted SAP Gold Partner, Accely has transformed various industries with its innovative solutions. Since every business is different, our experts are aware that every industry requires an individual approach to satisfy client and business goals. With our comprehensive approach and tailored solutions, you can lead your company towards a holistic transformation.

Our expertise, global presence, and relentless dedication can be revolutionary for modern enterprises.

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We Provided

Holistic AMS for SAP ECC 6.0, EHP 7.0 covering FICO, MM, SD, HR, BW/BO, PP, Fiori, BASIS, and ABAP.

We Integrated

Scalable support with a monthly ticket range of 150-175 for prompt issue resolution and system optimization.

We Offered

Full-spectrum support across functional modules, technical components, and user experience enhancement.

We Used

Ongoing optimization to align your SAP system with evolving business needs and industry standards.

Customer Stories

Business impact

Streamlined process

Streamlined processes to minimize reliance on IT support and navigate tasks independently.

Accessible and user-friendly

Simplified procedures for greater user acceptance and making a user-friendly system.

Stable project execution

Consistent and proven approaches across all projects, ensuring uniformity in project execution.

Improved efficiency

Unified project planning process that significantly boosted efficiency by eliminating redundancies.

Prompt decision-making

User-friendly dashboards are provided to leaders, enabling prompt and accurate decision-making.

Productive project management

More unified and productive project environment by achieving a harmonious alignment of processes.

Impact that matters

55%

Leading to substantial cost savings and contributing to enhanced overall financial performance.

75%

Increase in system performance, elevating operational efficiency and responsiveness across diverse business functions.

85%

Reduction in incident resolution time, streamlining operations, and ensuring faster response to critical issues.

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