UK-based Telecommunications Company Boosts Automation with RPA Phase 1 Go-Live

A leading telecommunications company in the UK is taking a giant leap into Robotic Process Automation (RPA) to improve its operations and make processes more efficient. It has completed RPA Phase 1 Go-live with the help of Accely, a prominent digital transformation company. Accely’s RPA services help organizations automate various tasks and processes, reducing manual efforts and increasing operational efficiency.

This company is a leading independent telecommunications infrastructure company focused on driving the growth of mobile communications across Africa and the Middle East. It operates over thousands of towers across nine high-growth markets. RPA Automation Anywhere is a transformative technology that automates repetitive and rule-based tasks, freeing valuable human resources for more strategic activities. The company’s decision to collaborate with Accely shows its dedication to optimizing workflows and customer experiences.

By implementing Robotic Process Automation, the telecommunications company unlocks efficiency, accuracy, and speed levels, essential in the fast-paced industry. During Phase 1, the company prioritized automating crucial processes such as data entry, order processing, and invoice management. By automating these tasks, the company expects to achieve several key benefits:

• Enhanced Efficiency: RPA technology ensures that repetitive tasks are performed accurately and quickly, reducing manual errors and improving overall efficiency.
• Cost Savings: By automating manual processes, the company anticipates significant cost reductions associated with reduced labor needs and minimized error-related expenses.
• Improved Customer Experience: Automated processes will result in faster and more accurate services, ultimately providing customers with a superior experience.
• Real-time Data Access: RPA facilitates real-time data access and analysis, enabling data-driven decision-making.
• Scalability: As the company’s operations grow, Robotic Process Automation can seamlessly scale to meet increasing workloads, ensuring consistency and quality.

The successful RPA Phase 1 Go-live sets the stage for future phases to further solidify the company’s commitment to embracing automation and achieving even more rapid growth.