Top Ceiling Supplier Leverages SAP C4C to Improve Efficiency

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Overview

Since its inception in 2005, this company has consistently maintained its role as the leading provider of Sustainable Solutions for the construction industry in the Gulf region. Its unwavering commitment centers on achieving excellence by consistently improving the value it offers to all stakeholders. With a focus on producing and delivering state-of-the-art, lightweight, and eco-friendly gypsum solutions, their dedication is to enhance work and living spaces, making them not only safer and quieter but also more visually appealing.

However, despite its ongoing commitment and dedication, the company faced significant challenges in managing its operations in the absence of a robust Customer Relationship Management (CRM) system.

Industry

Manufacturing

Region

Saudi Arabia

company size

1,000+ employees

Business challenges

  • Managing business transactions across multiple platforms, including traditional Excel, poses a challenge regarding data consistency and efficiency.
  • Ineffective integration of the production process on the shop floor with other business functions, leading to operational inefficiencies.
  • Achieving seamless management information system (MIS) reporting is essential for monitoring and controlling key performance indicators (KPIs) in the business process.
  • Maintaining data consistency and accuracy across different platforms and processes is a significant challenge that needs to be addressed.
  • Enhancing operational efficiency on the shop floor and throughout the business is a central concern for improving overall productivity.
  • Implementing effective communication channels and systems to bridge the gap between different aspects of the business is crucial for meeting these challenges.

Innovative solutions

Being a trusted SAP Gold Partner, Accely has transformed various industries with its innovative solutions. Since every business is different, our experts are aware that every industry requires an individual approach to satisfy client and business goals. With our comprehensive approach and tailored solutions, you can lead your company towards a holistic transformation.

Our expertise, global presence, and relentless dedication can be revolutionary for modern enterprises.

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We Implemented

SAP S/4HANA: Deploy SAP S/4HANA 2020 on SAP HANA Enterprise Cloud for enhanced business functions.

We Integrated

HR and Business Solutions: Utilize SuccessFactors modules for streamlined HR and talent management.

We Advanced

Analytics and Cloud Services to employ SAP Analytics Cloud, SAP Sales & Service Cloud, SAP Commissions, and SAP BTP for data analysis, planning, and customer engagement.

We Provided

Ongoing Support and Maintenance to ensure continuous support and maintenance for all SAP modules.

Customer Stories

Business impact

Improved operational efficiency

Seamless integration of all business functionalities for improved operational efficiency.

Implement controls

Implement controls through business activities, from procurement to the payment processes.

SAP C4C for unified view

Track and manage marketing and sales leads with the SAP C4C Platform.

SAP Sales Commission Module

To efficiently manage and track customer bonuses, ensuring transparent and fair compensation.

Gain enhanced visibility

Into business operations and performance through the unified platform and integrated processes.

Real-time data and insights

From MIS reporting and integrated systems to make informed and strategic business decisions.

Impact that matters

32%

Reduction in TCO, resulting in cost savings and improved financial performance.

40%

Decrease in deployment time, enabling faster implementation and time-to-market for business solutions.

63%

Increase in speed improvement, enhancing operational efficiency and responsiveness in various processes.

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