Prominent Healthcare Company Boosts Operations with SAP S/4HANA Public Cloud

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Overview

Since 2009, this leading healthcare organization has rapidly grown to become one of the largest and most influential names in healthcare solutions across the Middle East. Based in Dubai, and with offices in India and Australia, they have an international approach to distributing only the best medical products, equipment and training to healthcare professionals. Their global approach to offering top-quality medical supplies, equipment, and training to healthcare professionals. The company provides high-quality medical equipment from top manufacturers throughout the world. However, the company was unable to gain comprehensive visibility into customer interactions. Hence, they decided to opt for SAP solutions to understand customer needs and preferences.

industry

Life Sciences & Healthcare

region

United Arab Emirates

company size

500+ employees

Business challenges

  • Intercompany GPM and profit calculation.
  • Main asset and then sub-component track for services of asset and transfer of an asset between customer and location.
  • Tracking the services of sub-components during services.
  • Integration of Assets to C4C module with Service feature.
  • Bill of entry process and data on services of assets installed through the system.
  • Multiple quotation format with various schemas/discounts.
  • The core asset maintenance and service process is completely manual, with less visibility due to limited reporting and dashboarding capabilities.
  • Many customizations and add-ons to complement B1, Integration Process stabilization between SAP and C4C.

Innovative solutions

Being a trusted SAP Gold Partner, Accely has transformed various industries with its innovative solutions. Since every business is different, our experts are aware that every industry requires an individual approach to satisfy client and business goals. With our comprehensive approach and tailored solutions, you can lead your company towards a holistic transformation. Our expertise, global presence, and relentless dedication can be revolutionary for modern enterprises.

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We Deployed

SAP S/4HANA Finance for streamlined accounting and reporting.

We Implemented

SAP Field Service Management.

We Integrated

C4C with SAP S/4HANA & Rollout to other Countries.

We Provided

Implementation of SAP S/4HANA with R&D-specific tools for seamless collaboration.

Customer Stories

Business impact

Simplicity

A single offer simplifies vendor management with simplified engagement and issue operations.

Agility

SAP S/4HANA Cloud powering SAP Business Technology Platform to keep your organization agile.

Collaboration

Connect across your organization with unified access to the world’s largest business network.

Integration

One platform breaks down silos and integrates data, technologies, and software

Improvement

Make savings, speed, and decision-making gains across your entire organization

Engagement

Integration of analytics enhances communication and fosters better patient-provider relationships.

Impact that matters

25%

Reduction in Total Cost of Ownership (TCO) with significant improvement and sustainability.

35%

Decreased implementation time allowing to achieve business goals faster and more efficiently.

70%

Increased speed in the operational efficiency and responsiveness of a business.

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