Enterprise Content Management Platform

Graphical workflow designer gives users the ease of building and modifying business processes without any coding.

Automated task routing is the method of routing work assignments to a required person using predefined rules and conditions.

Exception handling identifies and flags issues for human intervention and, thus, smoothen process flow.

Real-time monitoring would ensure visibility into bottlenecks in the processes and areas of improvement.

Secure document sharing grants controlled access to content for internal as well as external stakeholders.

Version control tracks the changes done and records each one with a complete history of revisions and approvals.

Simultaneous editing allows several people to work on a single document in real-time, it’s still fresh for any newcomer.

Discussion threads and annotations enable contextual communication and knowledge sharing in documents.

Customizable dashboards provide key performance indicators with instantaneous visibility besides business metrics.

The ad-hoc reporting tool allows users to create and modify reports without any help from IT.

Audit trails capture system activities, ensuring completeness and enabling forensic audits when necessary.

Predictive analytics uses historical data to provide early warnings of trends and potential issues.

Centralized case folders organize all related documents, data, and activities for easy access and management.

Configurable case types and workflows accommodate diverse business scenarios and regulatory requirements.

Dynamic case routing assigns cases to appropriate personnel based on expertise, workload, and priorities.

Integrated task management in ECM systems ensures timely completion of activities and necessary follow-ups.

Automated retention schedules allow for proper documentations of retention policies by content and rules.

Secure destruction processes ensure that expired records are destroyed in the correct manner and within legal requirements.

Legal holds halt the destruction of related documents that may be involved in litigation or audits.

Comprehensive audit trails document all retention-related activities for compliance and reporting purposes.